Category Archives: Writing

I tell stories therefore I am (a content marketer)

Content marketing, Talking to your customers, Writing

According to the Content Marketing Institute (and you just know something has arrived when it gets big enough to have its own institute). Content marketing is defined as:

“A marketing technique of creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience – with the objective of driving profitable customer action.”

I’m not sure how content (ahem) I am with that definition. Here’s maybe one that’s a bit less wordy from Scribewise:

“The creation and distribution of journalistic, audience-focused content that helps people do their jobs or live their lives.”

But maybe, it can be even simpler:

“Stories that interest/excite your customers.”

NewspaperMake it interesting
That’s mine so feel free to shoot it down. But it captures the key tenet of content marketing as I see it that whatever you’re writing, filming, recording etc, and wherever you publish it be it on a website, an online newsletter, or a social media platform for example, it must appeal to the interests of your customers.

The advertorial – now more commonly badged as native advertising – is a great example of content marketing. In days gone by it was pretty bad (scarcely much more than an advert), but most businesses seems to have cottoned on to the importance of making it a really audience focused piece (i.e. make it interesting) where the hard sell is impossible to detect. After all, what’s the point in paying for something that no one reads?

Nothing new
Most people who’ve worked in public relations for any length of time will scoff at the idea that content marketing is something new; they’ll say (alright, I’ll include me too) that we’ve been coming up with interesting content ideas for businesses for years that work to exploit themes and topics that will interest the customer without resorting to an overt sales pitch (journalists have long been great filters for what makes good content marketing and what doesn’t).

Quite true. The excitement now of course is that those journalistic gatekeepers can’t get in the way of all the new communication routes to the customer that technology has introduced. The danger is forgetting that an easier route to market doesn’t mean any less effort should be made in making the product that we take to market (in this case the content) something that our target customers really want to read, watch, or listen to.

To boldly go…grammar rules are there to be broken

Social media, Talking to your customers, Talking to your employees, Writing

Nurse: “Would you like me to gently prop you up?”
Elderly patient: “My dear, try never to split your infinitives.”

BlackboardSplit infinitives. Does anyone care anymore? Well, yes, lots of people do care and I’m not knocking them. Having said that, language changes and evolves, and so should our interpretation of the rules.

 

A pedant’s obsession with rooting out split infinitives for example, seems unnecessary particularly when a re- write would sound, well;

Nurse: “Would you like me to prop you up, but gently?”

…clumsy.

It’s important to know what’s wrong and what’s right, but good writing can exploit that knowledge to flout the rules and create interest. The point being: Rules. Are. There. To. Be. Broken. Sometimes.

And, another thing, who said you can’t start a sentence (or a paragraph) with a conjunction? But just make sure you don’t overdo it.

How to be a champion blogger…(in thirty seconds)

Social media, Writing

So you’ve set up a blog on your website. What next?

Have a view; be short and punchy; be topical; invite (and make it easy for) people to share your blog. Pictures too. Readers love those. Particularly ones of cuddly cats…

Lion

 

 

 

 

 

 

 

 

 

What else? Oh yes:

  1. Readers
  2. Like
  3. Lists

They also like links to other useful sites.

And like a well functioning digestive system, good blogs appear regularly and often.

Oh, and don’t go on. In the digital age, attention spans are notoriously short…hello? Anyone still there?

Every great beginning needs a great ending

Talking to your customers, Talking to your employees, Writing

Imagine Usain Bolt (it is Olympic year so forgive the gratuitous sprint metaphor I’m about to indulge in – hopefully the IOC won’t get me for ambush marketing either) exploding from the blocks, shattering the opposition as he disappears in a rocket fuelled haze of power and pace.

Somewhat disappointingly, despite leading all the way down the track, he fails to dip for the line and Seb Clarke, a surprise late entrant to the GBR team, pips him for Olympic gold.

My point?  

Well, it is a truth universally acknowledged that a good piece of writing always starts with a good opener. But that shouldn’t mean the finisher can’t be a blinder too.

Finish with some pace; a call to action perhaps, a firm or controversial conclusion; or another question. One tip is to try and tie the conclusion back into opening – it’s sort of a reward to the reader for making it to the end (like the comedian’s punch line).

But whatever you do, don’t slow as you approach the finish line – put your hands in the air and dip for glory (can you see what I did there) and take the acclaim for a piece well finished.